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Privacy Policy

Last updated: October 15, 2026

This Privacy Policy explains how Cityvator ("we", "us", "our") collects, uses and protects information when you use cityvator.com (the "Service").

1. What Cityvator is

Cityvator is a flight search and comparison service. We do not sell airline tickets, we do not process payments, and we do not issue tickets. We help you find and compare flight offers from third-party airlines and travel agencies, and we redirect you to their websites to complete a booking.

2. Information we collect

We collect only limited technical information that is required for the Service to function:

  • Usage data: pages you visit, search queries (departure, destination, dates), the time and duration of your visit.
  • Technical data: IP address, browser type and version, device type, operating system, language, and approximate location (country level).
  • Cookies: small text files that help the Service remember your preferences and collect aggregated analytics.

We do not collect your name, email, phone number, passport data, payment information, or any other personal data unless you voluntarily provide it to us (for example, when you email us).

3. How we use information

We use the information we collect to:

  • Provide, operate and improve the Service;
  • Show you relevant flight offers and route pages;
  • Analyse traffic and usage trends in aggregate form;
  • Prevent abuse, fraud and technical issues;
  • Comply with legal obligations.

4. Third-party services

Cityvator works with third-party partners that help us operate the Service:

  • Flight data and booking partners. When you click a flight or a "View this ticket" button, you are redirected to a partner's website. The partner may set its own cookies and process your data under its own privacy policy. We do not control and are not responsible for the data practices of these partners.
  • Analytics. We may use third-party analytics tools (such as Yandex.Metrika and Google Analytics) to understand how visitors use the Service. These tools may set cookies and collect usage data.

5. Cookies

We use cookies for:

  • Essential functionality — remembering your language preference and cookie consent.
  • Analytics — measuring traffic and usage patterns in aggregate form.
  • Partner functionality — enabling the flight search widget and redirecting you to partner websites.

You can control cookies through your browser settings. Disabling cookies may affect the functionality of the Service.

6. Legal basis (GDPR)

If you are located in the European Economic Area, we process your data on the following legal bases:

  • Legitimate interests — to operate, secure and improve the Service.
  • Consent — for non-essential cookies and analytics. You can withdraw your consent at any time.
  • Legal obligation — where required by applicable law.

7. Your rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you;
  • Request correction or deletion of your data;
  • Object to or restrict processing;
  • Withdraw consent at any time;
  • Lodge a complaint with a supervisory authority.

To exercise any of these rights, contact us at info@cityvator.com.

8. Data retention

We retain technical and analytics data only for as long as necessary for the purposes described in this policy. Aggregated and anonymised data may be retained indefinitely.

9. International transfers

Our servers and partners may be located in different countries. By using the Service, you agree that your information may be transferred to and processed in countries other than your own.

10. Children's privacy

The Service is not intended for children under 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us.

11. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available at cityvator.com/en/privacy.php. Continued use of the Service after changes means you accept the updated policy.

12. Contact us

If you have any questions about this Privacy Policy, please contact us at info@cityvator.com.

Cityvator is a subsidiary of Putivator.